Icon Graphics Privacy policy

Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to Icon Graphics (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.icongraphics.com (the “Site”) or interact with us in other ways, such as through email or phone.

By using our Site, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

We collect the following types of information:

A. Information You Provide to Us

• Contact information: such as your name, company name, email address, phone number, and mailing address.

• Project information: details you share when requesting quotes, design services, or submitting files.

• Payment information: if you make a purchase or payment through our Site, we may collect billing information (processed securely through third-party payment processors).

• Communications: messages or emails you send to us, including support inquiries or feedback.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

• Log data: your IP address, browser type, device information, and access times.

• Cookies and similar technologies: used to improve your browsing experience, analyze traffic, and remember preferences.

You can control or delete cookies through your browser settings.

C. Information from Third Parties

We may receive information from analytics or advertising partners, payment processors, or social media platforms in accordance with their privacy policies.

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3. How We Use Your Information

We use your information to:

• Provide and improve our products and services.

• Process orders, invoices, and payments.

• Respond to inquiries and provide customer support.

• Send administrative or promotional communications (you may opt out at any time).

• Analyze website usage and improve performance.

• Comply with legal obligations or resolve disputes.

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4. How We Share Your Information

We do not sell your personal information.
We may share it only in the following limited circumstances:

• Service providers: trusted partners who help operate our website, process payments, or deliver products/services.

• Legal compliance: when required by law or to protect our rights, property, or safety.

• Business transfers: if Icon Graphics is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that process.

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5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed 100% secure.

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6. Your Choices and Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Opt out of marketing emails (via the “unsubscribe” link).

• Restrict or object to certain types of processing.

To exercise your rights, contact us at [privacy@icongraphics.com].

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7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

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8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new “Effective Date.” We encourage you to review it periodically.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Icon Graphics
Email: info@icongraphics.com
Website: https://www.icongraphics.com
Address: PO Box 416, Shepherdstown, WV 25443